Have a question?

Yes, you may reschedule with no additional charges. We understand that the weather can be unpredictable!

*Please note that we charge a cancelation fee ($25 per bike and price of drop off if applicable) if the reservation is cancelled within 24 hours.

We require a current federal ID (driver’s license, passport etc.), signing our safety waiver (online or in the office), closed toe shoes, and wearing of a helmet.

We provide complimentary helmets of your rental for each rider if needed.

Yes, bikes may be loaded into the back of a pickup truck. Each bike must be placed in an upright position with adequate padding to prevent scratching.

If this is not an option, we offer a bike rack rental that can hold up to 6 bikes for an additional $15. The car needs to have a 2.5” receiver. Please ask an employee at our shop to add it to your rental.

We offer overnight rentals! All overnight rentals need to booked by the phone at least two days in advance of your adventure. An additional overnight fee is added for overnight rentals.

Normally our bikers meet us at our shop, pay and fill out the rental waiver in our office, and follow us in their own car to the trailhead.

We encourage our bikers to schedule bike drop-offs in advance, and sign our Ewaiver before coming to the shop.

Walk in drop-offs are accepted depending on availability but are subject to our delivery schedule.

Yes! We welcome walk-in bike rentals.

*Please note that walk-in rentals are based off availability of bikes and employees and are subject to rental cut-of times for our trails.

We offer rentals for ages 16+.

Our insurance provider stipulates that we cannot offer rentals for riders under 16 years of age.

Unfortunately, we cannot offer rentals with children under 16 even if they are a passenger.

Yes, we do offer bike drop-offs where we meet you at the trailhead with all the gear you will need for your trip.

Letting us know that you want us to meet you at the trailhead, booking two days in advance, and signing our Ewaiver online is a great way to set this up.

We equip each of our renters with a first aid kit, tire repair kit and digital air pump, and information to call our staff with questions or help.

For more serious crashes or issues during your trip, give us a call. We are available to meet you on the trail to help you get back to the trailhead if needed.

*In case of an emergency, always call 911!

Earliest start time: 9am

Latest Return Time: 6pm

Yes you can! Our bikes are equipped with an electric throttle, like a motorcycle. This can allow you to ride our bikes even without pedaling.

The throttle uses battery life fasted than if you used the pedal assist mode. This will result in a shorter battery life for your ride.

Our batteries last around 40 miles as long as the biker is pedaling throughout the ride.

Factors which impact battery life include:

-The terrain of the trail.

-Weight of the rider.

-Use & level of pedal assist versus using the throttle.